Refunds

Once a payment or deposit is made, it is non-refundable. If a project is canceled or postponed, all monies paid are retained by Commumental LC.

If you are approved for refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at hello@commumental.com. 

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Need help?

Contact us at hello@commumental.com for questions related to refunds and returns.